Frequently Asked Questions
Everything you need to know about our Phyto-aromatic skincare collections.
Are Yon-Ka Paris products suitable for sensitive skin?
Yes, our products are formulated with plant-based ingredients and essential oils designed to respect the skin's natural balance. We recommend specifically our 'Sensitive' range for those with heightened reactivity.
What is the standard shipping timeframe for orders?
Orders are typically processed within 1-2 business days. Standard shipping generally takes 3-7 business days depending on your location within the continental United States.
Does Yon-Ka Paris test products on animals?
No, Yon-Ka Paris is committed to cruelty-free beauty. We do not test our finished products or ingredients on animals, nor do we ask third parties to do so on our behalf.
What is your return policy for online purchases?
We accept returns of unopened and unused products within 30 days of purchase for a full refund. Please contact our customer service team to initiate a return authorization.
How can I find the right products for my specific skin type?
You can use our online Skin Advisor tool or visit an authorized Yon-Ka spa partner for a professional skin analysis and a personalized phyto-aromatic prescription.
Are your products paraben-free?
The majority of our current formulations are paraben-free. We are continuously innovating to replace traditional preservatives with natural alternatives while ensuring product safety and shelf life.